TERMS AND CONDITIONS
1. Introduction
1.1 Welcome to Three by Eva (the “Platform”). These terms and conditions (the “Terms”) govern your use of the Platform and any related services, applications, or tools provided by us. By accessing, using, or registering with the Platform, you agree to be bound by these Terms. Please read them carefully before using the Platform.
1.2 By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms, conditions, or policies that may be applicable to specific services or features of the Platform.
2. Account Registration
2.1 You are responsible for providing accurate and up-to-date shipping and delivery information, including your name, address, email address, and phone number. Failure to provide accurate and up-to-date information may result in delays in shipping or delivery, and we shall not be liable for any damages or losses resulting from such delays.
3. Food Products
3.1 We offer a range of food products for purchase on our Platform. We make every effort to ensure that the products are described accurately and that their images are displayed accurately. However, we cannot guarantee that the descriptions, images, or other content available on the Platform are accurate, complete, reliable, current, or error-free.
3.2 All food products sold on our Platform are subject to availability, and we reserve the right to cancel or refuse any order for any reason, including if the product is out of stock or unavailable.
3.3 We are not responsible for any allergic reactions or other adverse reactions resulting from the consumption of the food products sold on our Platform. It is your responsibility to read the ingredient lists and nutritional information provided with each product and to determine whether the product is suitable for your needs.
4. Pricing and Payment
4.1 All prices on our Platform are in the local currency and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change our prices at any time without notice.
4.2 Payment can be made using the payment methods available on our Platform. We may require additional information from you to verify your identity or to process your payment.
4.3 You are responsible for any fees or charges imposed by your bank or credit card provider in connection with your use of the Platform or the purchase of products through the Platform.
5. Shipping and Delivery
5.1 We offer shipping and delivery of our food products to certain areas, subject to availability. Shipping times may vary depending on your location and other factors. We do not accept returns or exchanges of food products, except in cases where the product is damaged or defective.
5.2 We use a variety of shipping and delivery methods, including international carriers, local delivery services, and postal services. We will provide you with an estimated delivery time based on the shipping method selected at the time of purchase.
5.3 You are responsible for any customs duties, taxes, or other fees imposed by your local government in connection with the purchase and importation of the products.
5.4 We are not responsible for any delays, damages, or losses resulting from shipping or delivery, including delays or damages caused by customs inspections or other government
6. Intellectual Property
6.1 All content on our Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of our company or our licensors and is protected by international copyright laws. You may not use any of our trademarks or trade names without our prior written consent.
7. Cookies
7.1 Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
8. Security
8.1 All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service team at info@threebyeva.com